topic Re: Wrong number being displayed to recipients. in Phones

Wrong number being displayed to recipients.

JulioH4696 — Fri, 18 Oct 2024 10:36:45 GMT

Hi Team,

I am new on 48 mobile.

I was with three under +353851

And moved to 48 mobile and I was assigned +353892.

I ported my number and I am under 48 mobile in my profile as +353851

Now, when sending a text message, my number appears as +353892 instead my current number. Can you please check why and where is this behaviour coming from?
@here

Thanks team.

Re: Wrong number being displayed to recipients.

dalyer — Fri, 18 Oct 2024 11:01:54 GMT

What make and model of phone?

Does the correct number appear at the receiving end when you make a phone call?

Is it only when sending text messages that the number at the receiving end is wrong?

Is there any option in the messaging app or phone settings where the wrong number might be configured?

If you need to contact 48 support about this then see the links in my signature below.