https://community.48.ie/t5/Phones/Email-address-password-logging-into-wrong-account/m-p/65175#M5395 <P>I don't really understand.&nbsp;</P> <P>If you want to access your account then you log in with your email address and password.&nbsp;</P> <P>If you want to access your husband's account then you log in with his email address and password.&nbsp;</P> <P>Are you saying that you use your own email address and password but end up in your husband's account?&nbsp;</P> <P>That sounds very odd.&nbsp;</P> <P>If that's happening then you'll probably need to contact 48 support to ask them to look into this for you.</P> <P>See the links in my signature below.</P> <P>If you're using the app then maybe try the web interface instead - or vice versa.</P> <P>Maybe try a different device/browser too.</P> <P>Could the browser password manager be automatically filling in the login credentials and overriding what you're trying to enter manually?</P> Mon, 30 Sep 2024 15:30:36 GMT dalyer 2024-09-30T15:30:36Z https://community.48.ie/t5/Phones/Email-address-password-logging-into-wrong-account/m-p/65174#M5394 <P>Hello I'm trying to renew my membership. My card details have expired. My husband is also a 48 customer but I sign in with my email. Different password etc from him but his account comes up. Please help</P> Mon, 30 Sep 2024 15:29:19 GMT https://community.48.ie/t5/Phones/Email-address-password-logging-into-wrong-account/m-p/65174#M5394 johng2534 2024-09-30T15:29:19Z https://community.48.ie/t5/Phones/Email-address-password-logging-into-wrong-account/m-p/65175#M5395 <P>I don't really understand.&nbsp;</P> <P>If you want to access your account then you log in with your email address and password.&nbsp;</P> <P>If you want to access your husband's account then you log in with his email address and password.&nbsp;</P> <P>Are you saying that you use your own email address and password but end up in your husband's account?&nbsp;</P> <P>That sounds very odd.&nbsp;</P> <P>If that's happening then you'll probably need to contact 48 support to ask them to look into this for you.</P> <P>See the links in my signature below.</P> <P>If you're using the app then maybe try the web interface instead - or vice versa.</P> <P>Maybe try a different device/browser too.</P> <P>Could the browser password manager be automatically filling in the login credentials and overriding what you're trying to enter manually?</P> Mon, 30 Sep 2024 15:30:36 GMT https://community.48.ie/t5/Phones/Email-address-password-logging-into-wrong-account/m-p/65175#M5395 dalyer 2024-09-30T15:30:36Z