topic Re: Upgrading to 5G (€12.99) from €7.99 in Phones

Upgrading to 5G (€12.99) from €7.99

PeterW9579 — Fri, 13 Sep 2024 09:00:01 GMT

I signed up to a €7.99 plan "for life". But I haven't been given access to 5G on this plan, which seems unfair.

To upgrade to 5G 48.ie is looking to charge me >60% more (€12.99).

My question is around the Ts&Cs if I do upgrade. Does this open the door to start charging me more, or will I simply move to be on €12.99 plan"for life" ?

Re: Upgrading to 5G (€12.99) from €7.99

dalyer — Fri, 13 Sep 2024 09:13:04 GMT

5G didn't even exist when the €7.99 plan was originally rolled out!

Why would you expect to get 5G on it now?

The terms and conditions explain all the details of all of the plans.

https://48.ie/legal/terms-and-conditions

€12.99 for unlimited 5G is still by far the cheapest deal available on the market.

https://switcher.ie/mobiles/sim-only-deals/?plan_type%5B%5D=Prepay&data_allowance=20GB%2B&supports_5g=0&supports_5g=1#snippet-results-section

If you need to contact 48 support about this then see the links in my signature below.

Re: Upgrading to 5G (€12.99) from €7.99

PeterW9579 — Mon, 16 Sep 2024 07:47:54 GMT

I didn't say I expect 5G!? I was simply wondering what the story is. I figured that when i signed up to 48.ie at €7.99 for life that they'd find a way around it and to start trying to charge me more, which appears to be the case now...

Re: Upgrading to 5G (€12.99) from €7.99

PeterW9579 — Mon, 16 Sep 2024 07:52:52 GMT

When I look at the Upgrade to €12.99 it appears to be 4G & not 5G!....can someone clarify??

Re: Upgrading to 5G (€12.99) from €7.99

dalyer — Mon, 16 Sep 2024 08:44:22 GMT

I think that's simply a mistake.

The €12.99 plan comes with unlimited 5G data (when using a compatible 5G phone) in Ireland and 5G data while roaming abroad where available.

https://community.48.ie/t5/The-Knowledge-Base/12-99-plan-now-includes-5G-at-no-extra-cost/ta-p/61556

If you need to contact 48 support about this then see the links in my signature below.

Edit: I don't see the same info as you:

What is the URL for the page that you're looking at?

Re: Upgrading to 5G (€12.99) from €7.99

dalyer — Mon, 16 Sep 2024 09:03:05 GMT

But they're not charging you more.

If you stay on your existing plan you keep paying €7.99.

If you want 5G then you need to switch to the €12.99 plan.

Which is by far the cheapest 5G plan on the market.

Don't really see what the issue is to be honest.