https://community.48.ie/t5/Phones/Phone-stopped-working/m-p/64734#M5305 Hi my daughters phone stopped working. Is it a payment issue Thu, 05 Sep 2024 07:29:48 GMT KEITHM5753 2024-09-05T07:29:48Z https://community.48.ie/t5/Phones/Phone-stopped-working/m-p/64734#M5305 Hi my daughters phone stopped working. Is it a payment issue Thu, 05 Sep 2024 07:29:48 GMT https://community.48.ie/t5/Phones/Phone-stopped-working/m-p/64734#M5305 KEITHM5753 2024-09-05T07:29:48Z https://community.48.ie/t5/Phones/Phone-stopped-working/m-p/64735#M5306 <P>You'll need to post a bit more info if you want assistance from the Community Forum.</P> <P>What exactly do you mean by "stopped working" and "it is a payment issue"?</P> <P>If you mean that a payment for a new membership plan failed so she has no membership plan then she will not be able to make calls, send texts or use mobile data until she gets one.&nbsp;</P> <P>She should still be able to receive calls and texts. Can she?</P> <P>If auto-renewal failed then try buying one manually for this month.&nbsp;</P> <P>If that fails then the payment card may be faulty or out of date.&nbsp;</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Thu, 05 Sep 2024 08:29:54 GMT https://community.48.ie/t5/Phones/Phone-stopped-working/m-p/64735#M5306 dalyer 2024-09-05T08:29:54Z