Bought add-on but can't send text

OrnaM2825 — Fri, 23 Aug 2024 12:36:07 GMT

I bough add on and a text message still won’t send

Re: Bought add-on but can't send text

dalyer — Fri, 23 Aug 2024 13:06:08 GMT

You mean that you bought a text add-on?

https://community.48.ie/t5/The-Knowledge-Base/All-About-Add-ons/ta-p/53111

Why do you need an add-on?

Did you actually use up the 5,000 texts bundled with the €12.99 membership plan?

https://48.ie/legal/price-plan-details#:~:text=%E2%82%AC12.99%20Unlimited%20Data%20Plan

Texts to Irish mobile numbers and Irish landline numbers while in the Republic of Ireland and texts made while roaming in EU to other EU numbers and back to Republic of Ireland are subject to a limit of 5,000 texts per monthly plan.

That would be an average of almost 7 SMS messages for every hour of the membership plan month!

What happens when you try to send a text - any error messages?

An add-on will only work if you also have an active membership plan. Do you have an active membership plan?

What sort of number are you trying to text to?

If it's an international number then you need cash credit to pay for it:

https://48.ie/charges/international-calls

If it's a premium SMS 5xxxx number then 48 don't allow texts to be sent to such numbers:

https://community.48.ie/t5/The-Knowledge-Base/Premium-rate-services-SMS-text-short-codes/ta-p/57168

If you need to contact 48 support about this then see the links in my signature below.

Re: Bought add-on but can't send text

dalyer — Fri, 06 Dec 2024 20:54:18 GMT

Update: as of December 2024 48 DOES now support sending texts to Premium SMS 5XXXX numbers!

https://community.48.ie/t5/The-Knowledge-Base/Premium-rate-services/ta-p/57168

topic Bought add-on but can't send text in Phones

Bought add-on but can't send text

Re: Bought add-on but can't send text

Re: Bought add-on but can't send text