topic Re: My membership ran out & auto-renewal failed in Phones

Membership paid for but not credited to account

PatM5359 — Tue, 06 Aug 2024 12:18:02 GMT

I paid for renewal yesterday, payment gone through but not credited to my account

Re: My membership ran out & auto-renewal failed

PatM5359 — Tue, 06 Aug 2024 09:52:51 GMT

I renewed payment yesterday and it's gone through bank, not credited to my account

Renewal

PatM5359 — Tue, 06 Aug 2024 11:46:16 GMT

I paid for renewal yesterday, payment gone through but not credited to my account

Re: Renewal

dalyer — Tue, 06 Aug 2024 12:17:20 GMT

What does your My48 account Dashboard say about your current membership plan status, allowance balances and expiry date?

https://48.ie/my48

What does your Transactions page say about recent payments/purchases?

https://48.ie/my48/transactions

Does your Buy Plan page list any upcoming plans?

https://48.ie/my48/memberships

Remember that if you buy a new membership plan while you have a current one running then the new one doesn't start immediately but stacks on your account to kick in when the current one eventually expires.

If you need to contact 48 support about this then see the links in my signature below.

I merged your multiple threads/posts into one for clarity - there's no need to post multiple times about the same issue.