topic Re: Google Pixel 8a saying SIM not supported in Phones

Google Pixel 8a saying SIM not supported

MarianC7284 — Mon, 05 Aug 2024 16:58:16 GMT

Just purchased new phone and getting error message saying sim not supported, any ideas?

Thanks

Re: Google Pixel 8a saying SIM not supported

dalyer — Mon, 05 Aug 2024 17:44:32 GMT

I presume that the phone is unlocked for use on any network?

https://48.ie/unlock-your-phone

That handset may require a class C 1.8V SIM

https://community.48.ie/t5/Just-Hang-Out/Google-Pixel-8-quot-SIM-no-longer-supported-quot-after-s-w/m-p/63093/highlight/true#M2738

and if the 48 SIM that you have isn't a recent one you probably need to try a replacement:

https://48.ie/help/sim-replacement

Be aware that you probably won't get 5G connectivity with that phone on 48 because Google don't whitelist 48/Liffey Telecom for 5G connectivity:

https://community.48.ie/t5/Internet/Can-t-get-5G-on-Google-Pixel-7-phone/m-p/62719/highlight/true#M7075

If you need to contact 48 support about this then see the links in my signature below.

Re: Google Pixel 8a saying SIM not supported

MarianC7284 — Tue, 06 Aug 2024 18:18:47 GMT

Thanks for the reply, i think the sim is the problem. I put my husbands newer 48 sim in and it worked fine so have ordered a replacement sim. Fingers crossed.

Re: Google Pixel 8a saying SIM not supported

dalyer — Tue, 06 Aug 2024 21:20:40 GMT

Thanks for the update.

Hopefully the replacement works.

But I presume that you didn't get 5G with your husband's SIM in the phone given what I posted about Google not whitelisting 48/Liffey Telecom for 5G connectivity?