topic No coverage since Friday night in Phones

No coverage since Friday night

MarieS8001 — Mon, 08 Jul 2024 08:02:50 GMT

I have zero coverage on my phone since Friday night. it simply stopped working.i have rebooted it,still none. Can you please tell me how to rectify this problem? Returning to problems up to seven days later is simply not acceptable.
Thanking you,
Mol

Re: No coverage since Friday night

dalyer — Mon, 08 Jul 2024 08:12:37 GMT

You mean no connection to the 48 network at all?

Did anything change on the phone - e.g. software update, settings changes, factory reset, new handset etc.?

What make and model of phone is it?

What happens if you do a manual search for networks? Can you see and connect to 48?

Even after reseating the SIM in case it somehow got dislodged?

Is it possible for you to try your SIM in another unlocked phone to see if it works there?

Maybe the SIM is faulty and you need a replacement?

https://48.ie/help/sim-replacement

If you need to contact 48 support about this then see the links in my signature below.

Re: No coverage since Friday night

JamesP4886 — Tue, 09 Jul 2024 15:53:19 GMT

Hi

Similar issue. No coverage since Friday. Still no clue.
Did you get your sorted?

Thanks