https://community.48.ie/t5/Phones/My-phone-is-not-working/m-p/63731#M5120 <P>You'll need to post a bit more info if you want assistance from the Community Forum.</P> <P>What exactly is not working?</P> <P>Do you have a connection to the 48 network?</P> <P>If not then if you do a manual search for networks can you see and connect to 48?</P> <P>Do you have an active membership plan?</P> <P>Does anything work - incoming/outgoing calls/texts or mobile data?</P> <P>What happens when you try to use such services - any error messages?</P> <P>Did all of this ever work or are you new to 48?</P> <P>If it did work before then when did you start experiencing problems and did anything change at that time - e.g. settings changes, software update, factory reset, new phone etc.?</P> <P>If you are new to 48 then you might need to read the Starting With 48 FAQs:</P> <UL> <LI><A href="https://48.ie/help/new-to-48" target="_blank">https://48.ie/help/new-to-48</A></LI> </UL> <P>Is your phone unlocked for use on any network?</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank">https://48.ie/unlock-your-phone</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Thu, 27 Jun 2024 10:01:32 GMT dalyer 2024-06-27T10:01:32Z https://community.48.ie/t5/Phones/My-phone-is-not-working/m-p/63728#M5119 Thu, 27 Jun 2024 09:39:28 GMT https://community.48.ie/t5/Phones/My-phone-is-not-working/m-p/63728#M5119 EmerD5260 2024-06-27T09:39:28Z https://community.48.ie/t5/Phones/My-phone-is-not-working/m-p/63731#M5120 <P>You'll need to post a bit more info if you want assistance from the Community Forum.</P> <P>What exactly is not working?</P> <P>Do you have a connection to the 48 network?</P> <P>If not then if you do a manual search for networks can you see and connect to 48?</P> <P>Do you have an active membership plan?</P> <P>Does anything work - incoming/outgoing calls/texts or mobile data?</P> <P>What happens when you try to use such services - any error messages?</P> <P>Did all of this ever work or are you new to 48?</P> <P>If it did work before then when did you start experiencing problems and did anything change at that time - e.g. settings changes, software update, factory reset, new phone etc.?</P> <P>If you are new to 48 then you might need to read the Starting With 48 FAQs:</P> <UL> <LI><A href="https://48.ie/help/new-to-48" target="_blank">https://48.ie/help/new-to-48</A></LI> </UL> <P>Is your phone unlocked for use on any network?</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank">https://48.ie/unlock-your-phone</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Thu, 27 Jun 2024 10:01:32 GMT https://community.48.ie/t5/Phones/My-phone-is-not-working/m-p/63731#M5120 dalyer 2024-06-27T10:01:32Z