https://community.48.ie/t5/Phones/Charged-twice-this-month-amp-can-t-make-calls-to-England/m-p/62658#M4942 <P>Charged twice this month credit 0.02 left how can this be.</P> Thu, 04 Apr 2024 15:02:25 GMT LynnC4556 2024-04-04T15:02:25Z https://community.48.ie/t5/Phones/Charged-twice-this-month-amp-can-t-make-calls-to-England/m-p/62658#M4942 <P>Charged twice this month credit 0.02 left how can this be.</P> Thu, 04 Apr 2024 15:02:25 GMT https://community.48.ie/t5/Phones/Charged-twice-this-month-amp-can-t-make-calls-to-England/m-p/62658#M4942 LynnC4556 2024-04-04T15:02:25Z https://community.48.ie/t5/Phones/Charged-twice-this-month-amp-can-t-make-calls-to-England/m-p/62659#M4943 <P>Charged twice for what?</P> <P>What does your Transactions page say about recent payments/purchases?</P> <UL> <LI><A href="https://48.ie/my48/transactions" target="_blank" rel="noopener">https://48.ie/my48/transactions</A></LI> </UL> <P>What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?</P> <UL> <LI><A href="https://48.ie/my48" target="_blank" rel="noopener">https://48.ie/my48</A></LI> </UL> <P>Does your Buy Plan page list any upcoming membership plans?</P> <UL> <LI><A href="https://48.ie/my48/memberships" target="_blank" rel="noopener">https://48.ie/my48/memberships</A></LI> </UL> <P>Regarding calls to England, you need cash credit on your account to pay for international calls.</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268</A></LI> </UL> <P><EM><STRONG>How to buy additional credit.</STRONG></EM></P> <P><EM>If you need some extra credit to make international calls, buy add ons, send MMS, or just to want to have available credit on your account for a rainy day, then follow the below steps. Remember, you can also use additional credit to buy future plans.</EM></P> <P>See here for details of the charges that apply:</P> <UL> <LI><A href="https://48.ie/charges/international-calls" target="_blank" rel="noopener">https://48.ie/charges/international-calls</A></LI> </UL> <P>If you need to contact 48 support about any of this then see the links in my signature below.</P> Thu, 04 Apr 2024 15:02:59 GMT https://community.48.ie/t5/Phones/Charged-twice-this-month-amp-can-t-make-calls-to-England/m-p/62659#M4943 dalyer 2024-04-04T15:02:59Z