topic Re: Random calls/scam numbers - how to stop? in Phones

Random calls/scam numbers - how to stop?

ShonaMcG2467 — Sat, 24 Feb 2024 12:37:06 GMT

Every day/night I'm receiving alot scam calls and sometimes calls from people saying they have missed calls from me. Do 48 have a fraud team that can look into this

Re: Random calls/scam numbers - how to stop?

dalyer — Sat, 24 Feb 2024 12:50:26 GMT

Several people have posted about this before.

If you search the forum you'll find previous posts/threads.

It's an issue that isn't specific to 48 - it happens on all mobile networks.

There's nothing that the mobile providers can do.

Here is what ComReg recommends:

Maybe block the numbers but it won't help with further calls/texts from different numbers.

Personally, I tend not to answer calls from numbers that I don't recognise.

If it's genuine and important they'll leave a voice message.

If you want to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com but they'll probably also just point you to the ComReg advice.

Re: Random calls/scam numbers - how to stop?

EdwardB3901 — Sun, 25 Feb 2024 13:02:42 GMT

How do I contact 48 to let them know this is happening ?

Re: Random calls/scam numbers - how to stop?

dalyer — Sun, 25 Feb 2024 14:17:01 GMT

See my previous reply.

If you want to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

Re: Random calls/scam numbers - how to stop?

MichelleK8714 — Wed, 28 Aug 2024 14:02:50 GMT

I am experiencing an issue where I am receiving random missed calls, and when I return the calls, the person on the other end insists they never called me. In one instance, a lady was swearing at me and extremely rude, leaving me feeling shaken especially since she was the one who had called me. This experience has been very unsettling, and I am seriously considering leaving 48.ie because of this incident. Over the past few weeks the volume has increased.

Re: Random calls/scam numbers - how to stop?

dalyer — Wed, 28 Aug 2024 14:28:59 GMT

Moving from 48 probably won't help.

This issue happens on all networks not just 48.

It's been covered many times:

https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Scam%20calls

The usual advice from ComReg applies:

https://www.comreg.ie/advice-information/scam-calls/

ComReg consulted on the issue over a year ago but still haven't done anything:

https://www.comreg.ie/comreg-consults-on-combatting-scam-calls-and-texts/

Re: Random calls/scam numbers - how to stop?

sunilk4266 — Wed, 25 Sep 2024 08:45:22 GMT

I have the similar issues after switching from Vodafone to 48. Simply blocking all numbers is not a right solution.

Re: Random calls/scam numbers - how to stop?

dalyer — Wed, 25 Sep 2024 09:17:06 GMT

Read the full thread for all relevant advice including what ComReg recommend.

Blocking numbers is just one suggestion.