topic Can I forward incoming calls to another number on 48? in Phones

Can I forward incoming calls to another number on 48?

zg3409 — Thu, 08 Feb 2024 16:50:51 GMT

Hi,

I want to forward incoming calls to another number. On other networks there may be short codes to allow this?
The option is greyed out on my pixel phone saying it's controlled by the network.
Under billing it says call forwarding is 50c per minute.

Re: Forwarding incoming calls to another number

dalyer — Thu, 08 Feb 2024 15:41:13 GMT

I don't think that 48 provides for such call forwarding/redirection/diversion.

I'm not sure what the call forwarding charge in the list of other call charges refers to.

But several people have asked about such call forwarding in the past and I've never seen it clarified anywhere whether or not such a service is available.

You'll probably have to ask 48 support for clarification.

See the link in my signature below or email them at support@48months.zendesk.com

I presume that you're already aware of the voicemail instructions in case they are of any use to you?

https://community.48.ie/t5/The-Knowledge-Base/How-do-I-use-my-Voicemail/ta-p/244

Re: Forwarding incoming calls to another number

dalyer — Thu, 08 Feb 2024 15:45:48 GMT

Actually this seems to confirm that it's not available:

https://community.48.ie/t5/Phones/Can-I-divert-my-089-number-to-an-087-number/m-p/43605/highlight/true#M740

Re: Forwarding incoming calls to another number

zg3409 — Thu, 08 Feb 2024 18:45:05 GMT

I tested the short codes and it did not work with a non 48 mobile number. Done iPhones have a separate forwarding option and although I do t have an iPhone I tested it on a tesco mobile iPhone using the Apple menu and it worked and passed on caller ID. Another thing to add to the list of things that are limited on this network.