topic Problem activating voicemail & with Refurbed.ie phone camera in Phones

Problem activating voicemail & with Refurbed.ie phone camera

EamonnF7806 — Thu, 04 Jan 2024 11:19:36 GMT

I purchased a Huwaei P lite 30 phone through MY 48 a year ago

I am very happy with the phone, working very well with just 2 problems that I cannot fix

1 I have followed all instructions and recorded my voice mail and it is there when I play it back. However it does not click in when someone calls me and there is no message for the caller. It just rings out eventually. It is a big drawback to be without an active voicemail. How do I fix it ?

2 Usually the camera takes good quality photos, but with the triple back camera as well as the front one y the people /scene I am taking are sometimes blurry/foggy. I clean the lens and it improves it a bit . Is there anything I can do to have clear focus all the time.

2 ( b) When I open the photo in Gallery there is writing on the bottom of the picure....Huwaei etc I have to crop the bottom of the picture but that is a nuisance.

Can anyone suggest solutions ?

Thank you.

Re: Problem activating voicemail & with Refurbed.ie phon

dalyer — Thu, 04 Jan 2024 13:34:56 GMT

If the voicemail setup instructions don't work for you:

https://community.48.ie/t5/The-Knowledge-Base/How-do-I-use-my-Voicemail/ta-p/244

then you'll have to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

You should probably contact Refurbed.ie about the camera issues:

https://48.ie/blog/48-partner-with-refurbed

The gallery issue sounds like it could be the default watermark which can be modified or turned off as required:

Re: Problem activating voicemail & with Refurbed.ie phon

Michaelc0891 — Tue, 17 Sep 2024 16:38:12 GMT

Voice mail not working

Re: Problem activating voicemail & with Refurbed.ie phon

dalyer — Tue, 17 Sep 2024 16:54:50 GMT

You'll need to post a bit more information than that if you want assistance from the Community Forum.

What exactly isn't working?

Did you follow the instructions here:

https://community.48.ie/t5/The-Knowledge-Base/How-do-I-use-my-Voicemail/ta-p/244

If so, what problems arose and at what point?

Any error messages?

You need to read and follow those instructions very carefully as it's very easy to make mistakes with the numbers/number formats required.

If you need to contact 48 support about this then see the links in my signature below.