topic Call is Unrecognised in Phones

Call is Unrecognised

TaylorC0494 — Fri, 03 Nov 2023 00:57:49 GMT

I am having problems making calls, sometimes i call people and the call goes through however sometimes i call people and the call says the number is unrecognised. Has this happened to others and does anybody know a fix.

Re: Call is Unrecognised

dalyer — Fri, 03 Nov 2023 10:21:21 GMT

You'll probably need to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

You could maybe also try a replacement SIM just in case the SIM is faulty?

https://48.ie/help/sim-replacement

Re: Call is Unrecognised

MarkC7747 — Fri, 03 Nov 2023 12:40:58 GMT

The issue only started with my phone since I received the replacement SIM card

Re: Call is Unrecognised

dalyer — Fri, 03 Nov 2023 13:23:27 GMT

@MarkC7747 wrote:
The issue only started with my phone since I received the replacement SIM card

Maybe the replacement SIM is faulty and you should try another replacement?

https://48.ie/help/sim-replacement

Might be worth contacting 48 support either way though.

Re: Call is Unrecognised

WalterL5096 — Sat, 04 Nov 2023 12:33:34 GMT

I am having the same issue. Calls I make regularly, daily I’m been told the number is unrecognisable.
Does 48 check these queries ?