https://community.48.ie/t5/Phones/New-sim/m-p/60270#M4513 Hello I’ve been abroad for the last year and half and am back in Ireland now , I would like to order a new sim but the website won’t let me do this as it says my account is deactivated , how do I reactive my account and get my old number back? Fri, 27 Oct 2023 09:08:39 GMT hellomaeve 2023-10-27T09:08:39Z https://community.48.ie/t5/Phones/New-sim/m-p/60270#M4513 Hello I’ve been abroad for the last year and half and am back in Ireland now , I would like to order a new sim but the website won’t let me do this as it says my account is deactivated , how do I reactive my account and get my old number back? Fri, 27 Oct 2023 09:08:39 GMT https://community.48.ie/t5/Phones/New-sim/m-p/60270#M4513 hellomaeve 2023-10-27T09:08:39Z https://community.48.ie/t5/Phones/New-sim/m-p/60271#M4514 <P>You need to contact 48 support about this to see if they can reactivate your account.</P> <P>See the link in my signature below or email them at support@48months.zendesk.com</P> <P>However if you haven't bought membership for 18 months then I would have expected your account to have been deleted and not just deactivated/suspended.</P> <P>See sections 7 and 8 of the terms and conditions.</P> <UL> <LI><A href="https://48.ie/legal/terms-and-conditions#7" target="_blank" rel="noopener">https://48.ie/legal/terms-and-conditions#7</A></LI> </UL> <P>If you want to get set up completely afresh on 48 then register using a different email address, order a SIM, activate it etc.</P> <UL> <LI><A href="https://48.ie/help/new-to-48" target="_blank">https://48.ie/help/new-to-48</A></LI> </UL> Fri, 27 Oct 2023 10:10:29 GMT https://community.48.ie/t5/Phones/New-sim/m-p/60271#M4514 dalyer 2023-10-27T10:10:29Z