https://community.48.ie/t5/Phones/How-to-change-sim/m-p/60230#M4506 <P>What do you mean?</P> <P>You'll need to explain the issue/question in a bit more detail.</P> <P>What exactly are you trying to do?</P> <P>Are you just joining 48 as a new customer?</P> <P>If so then see the getting started guides.</P> <UL> <LI><A href="https://48.ie/help/new-to-48" target="_blank" rel="noopener">https://48.ie/help/new-to-48</A></LI> </UL> <P>Be aware that in some cases, due to the way that Apple do things, the iPhone will need to be activated on a new network before it will work.</P> <P>On a network such as 48 this involves the phone silently sending an SMS text message to a UK activation server.</P> <P>Because international texts are not covered by membership allowances but are charged to cash credit on your account, this process will not succeed until you add €1 cash credit to your account.</P> <P>So if, after activating your SIM and putting it in the iPhone, you don't get a network connection then try that - at €1 cash credit and reboot the phone.</P> <P>Presumably you already know that the phone must be unlocked for use on any network.</P> <P>If you need to contact 48 support about any of this then see the link in my signature below or email them at support@48months.zendesk.com</P> Mon, 23 Oct 2023 18:27:13 GMT dalyer 2023-10-23T18:27:13Z https://community.48.ie/t5/Phones/How-to-change-sim/m-p/60229#M4505 I have an iPhone so when so when do I insert my new sim Mon, 23 Oct 2023 18:09:55 GMT https://community.48.ie/t5/Phones/How-to-change-sim/m-p/60229#M4505 MairinW6740 2023-10-23T18:09:55Z https://community.48.ie/t5/Phones/How-to-change-sim/m-p/60230#M4506 <P>What do you mean?</P> <P>You'll need to explain the issue/question in a bit more detail.</P> <P>What exactly are you trying to do?</P> <P>Are you just joining 48 as a new customer?</P> <P>If so then see the getting started guides.</P> <UL> <LI><A href="https://48.ie/help/new-to-48" target="_blank" rel="noopener">https://48.ie/help/new-to-48</A></LI> </UL> <P>Be aware that in some cases, due to the way that Apple do things, the iPhone will need to be activated on a new network before it will work.</P> <P>On a network such as 48 this involves the phone silently sending an SMS text message to a UK activation server.</P> <P>Because international texts are not covered by membership allowances but are charged to cash credit on your account, this process will not succeed until you add €1 cash credit to your account.</P> <P>So if, after activating your SIM and putting it in the iPhone, you don't get a network connection then try that - at €1 cash credit and reboot the phone.</P> <P>Presumably you already know that the phone must be unlocked for use on any network.</P> <P>If you need to contact 48 support about any of this then see the link in my signature below or email them at support@48months.zendesk.com</P> Mon, 23 Oct 2023 18:27:13 GMT https://community.48.ie/t5/Phones/How-to-change-sim/m-p/60230#M4506 dalyer 2023-10-23T18:27:13Z