topic Re: Phone signal in Phones

Phone signal

MichaelB1262 — Fri, 16 Dec 2022 15:29:40 GMT

I have not used my 48 SIM card for a couple months and now I’ve tried it’s saying no service any help here?

Re: Phone signal

dalyer — Fri, 16 Dec 2022 16:10:31 GMT

If you didn't buy membership for 6 months or more then it will have been disabled and you need to contact 48 support to get it reactivated.

See the link in my signature below or email them at support@48months.zendesk.com

Re: Phone signal

ZahidU3054 — Mon, 26 Dec 2022 23:42:10 GMT

No service on my sim since 1 day

Re: Phone signal

dalyer — Tue, 27 Dec 2022 01:12:42 GMT

@ZahidU3054 wrote:
No service on my sim since 1 day

You'll have to post a bit more background info if you want assistance from the community forum.

Alternatively, contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

Re: Phone signal

AlmutS9372 — Tue, 27 Dec 2022 09:33:45 GMT

I came back from Germany yesterday and since then I had no service on my simcard. I really need it to work tomorrow as I am going on a trip. This is ridiculous. I can’t find the number or contact of the care team anywhere. And the chat bot is not appearing anywhere either. This is terrible customer service and I might have to change provider

Re: Phone signal

dalyer — Tue, 27 Dec 2022 10:25:11 GMT

Does this (see the "Returned Home?" section) help at all?

https://community.48.ie/t5/The-Knowledgebase/The-Roaming-Troubleshooting-Guide/ta-p/52179

If not then you can contact 48 support by emailing them at support@48months.zendesk.com