https://community.48.ie/t5/Phones/My-sim-card-is-not-working-e/m-p/57931#M4173 My sim card is not working. It says that it is not registered to the natwork. What does that mean? And how can I solve this issue ? Thu, 23 Jun 2022 11:22:04 GMT RoumaissaB8180 2022-06-23T11:22:04Z https://community.48.ie/t5/Phones/My-sim-card-is-not-working-e/m-p/57931#M4173 My sim card is not working. It says that it is not registered to the natwork. What does that mean? And how can I solve this issue ? Thu, 23 Jun 2022 11:22:04 GMT https://community.48.ie/t5/Phones/My-sim-card-is-not-working-e/m-p/57931#M4173 RoumaissaB8180 2022-06-23T11:22:04Z https://community.48.ie/t5/Phones/My-sim-card-is-not-working-e/m-p/57933#M4175 <P>Was it working before or are you trying to get started with 48?</P> <P>If it was working before, has anything changed?</P> <P>E.g. new phone, factory reset of existing phone, settings changes, software update?</P> <P>Was the SIM activated successfully?</P> <P>What is the exact error message and when does it appear?</P> <P>If you do a manual scan for networks what networks do you see?</P> <P>Can you see and connect to 48?</P> <P>Is roaming enabled in the phone system settings?</P> <P>48 like many other networks is a "virtual" network so needs roaming enabled even when in Ireland.</P> <P>If necessary contact 48 support.</P> <P>See the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 23 Jun 2022 13:28:09 GMT https://community.48.ie/t5/Phones/My-sim-card-is-not-working-e/m-p/57933#M4175 dalyer 2022-06-23T13:28:09Z