topic Re: Phone not working when in Canada (Manitoba) in Phones

Phone not working when in Canada (Manitoba)

KrzysztofN4748 — Sat, 19 Jun 2021 19:18:50 GMT

Hi there, I signed up with 48 a few months ago and recently travelled to Canada from Ireland. I'm not getting any coverage while in Canada, which I need due to expecting to receive a phone call on my irish number soon. Any suggestions?

Thanks

Re: Phone not working when in Canada (Manitoba)

dalyer — Sat, 19 Jun 2021 19:49:12 GMT

I presume you mean that you cannot connect to any local network?
What happens when you try?
When you do a manual scan and try to connect to one of the networks?

If it's an iPhone then try this:

https://community.48.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Otherwise you may need to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk

Hope this helps.

Re: Phone not working when in Canada (Manitoba)

KrzysztofN4748 — Sun, 20 Jun 2021 17:03:12 GMT

Thanks for the reply,

When I try to manually connect to an available network (I'm in Canada), I cycle through the available networks but it still doesnt pick up

Re: Phone not working when in Canada (Manitoba)

dalyer — Sun, 20 Jun 2021 19:29:00 GMT

What make/model of phone?