topic Re: Problem moving my number in Phones

Problem moving my number

ConorD3481 — Sun, 01 Nov 2020 13:54:48 GMT

Guys I'm trying to join the 48 network but I keep receiving emails stating there's been a problem.

I'm trying to move from prepay GoMo to 48. I have chosen every option available in a desperate attempt at one of them working but all results in the same.

I can't seem to be able to get in contact with someone from 48. There never seems to be a live chat option available, I've been trying the past 2 days. Any recommendations?

Re: Problem moving my number

dalyer — Sun, 01 Nov 2020 14:01:07 GMT

The chat facility is appearing here for me right now on the mobile view of the site

https://48.ie/help

Hope this helps.

Re: Problem moving my number

NatashaB7398 — Tue, 30 Mar 2021 14:34:57 GMT

me too

Re: Problem moving my number

dalyer — Tue, 30 Mar 2021 14:53:01 GMT

"me too" what?

Porting number problems?

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100

Inability to contact 48 support?

See the link in my signature below.

Something else?

Re: Problem moving my number

ThelmaG1554 — Tue, 30 Mar 2021 17:21:32 GMT

I want to move my number but am not receiving the code they send

Re: Problem moving my number

dalyer — Tue, 30 Mar 2021 19:52:14 GMT

Do you have the old network's SIM in your phone and is it working in order to receive the code?

Can you receive other texts on that SIM?

You may need to contact 48 support to ask them to look into this issue and see if there is another way to obtain the number porting security code if you cannot receive it using the old SIM.

Hope this helps.

Re: Problem moving my number

AmitP1874 — Sat, 01 Mar 2025 21:56:10 GMT

Hello

Re: Problem moving my number

dalyer — Sat, 01 Mar 2025 22:33:15 GMT

If you're having a problem then you need to explain it clearly if you want assistance from the Community Forum.

What are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages, etc.?

If you need to contact 48 support about this then see the links in my signature below.

By the way, you replied to a 4 year old thread which seems a bit odd...