topic Re: Forgoten user name and password in Phones

Forgoten user name and password

TomasK5394 — Fri, 27 Nov 2020 22:09:39 GMT

Hi all,

I have 48 SIM. Now when I want to activate that SIM I realised that I have no user name or password. I have only name on envelope. Cant remember what email I've used when ordered SIM card. Is there any way to retrieve the email?

Re: Forgoten user name and password

dalyer — Fri, 27 Nov 2020 22:37:39 GMT

How did you log in to post here?
Wasn't that with the email address and password associated with your My48 account?
If not then you'll need to contact 48 support and ask them to remind you of the email address associated with your My48 account and then reset your password.

Hope this helps.

Re: Forgoten user name and password

TomasK5394 — Fri, 27 Nov 2020 23:17:33 GMT

I've ordered two SIMs. ne was activated and another was not.

Re: Forgoten user name and password

dalyer — Sat, 28 Nov 2020 00:00:02 GMT

I don't understand the relevance of that information to your original post.

Re: Forgoten user name and password

TomasK5394 — Sat, 28 Nov 2020 17:08:33 GMT

TWO sim cards ordered on TWO emails.

One activated.

Another was not activated.

I cant log in to activat 2nd SIM card because forgot email address for that card.

I need somehow to retrieve email and password to be able to activate that SIM.

Re: Forgoten user name and password

dalyer — Sat, 28 Nov 2020 19:05:41 GMT

Then, as I said above, you'll have to contact 48 support and ask them about the email address associated with the second SIM.

Hope this helps.