topic Re: Sms in Phones

Sms

TimmyO6796 — Wed, 18 Nov 2020 12:21:39 GMT

I need my bank to send me an sms but my number will not let it through. My number is 0894159465

Re: Sms

dalyer — Wed, 18 Nov 2020 12:25:48 GMT

What bank?

Is it Bank of Ireland by any chance?

https://community.48.ie/t5/Phones/No-SMPP-Connection-with-48/m-p/54712#M3507

Re: Sms

SimonB9178 — Wed, 18 Nov 2020 13:57:41 GMT

Hi there,

I am having the same issues with Bank of Ireland. The issue may be with the bank if you have just recently swapped over to 48 as it can take several days to activate/ register with the bank. However if it has been a few weeks like me, if may be another issues such as non support of SSMP connection.

I would ring your bank to confirm the issues, the customer service from Bank of Ireland were able to tell me and I confirmed my problem with 48.

best of luck and let us know if you get sorted etc.

Re: Sms

TimmyO6796 — Wed, 18 Nov 2020 14:02:10 GMT

Yes

Re: Sms

TimmyO6796 — Wed, 18 Nov 2020 14:04:05 GMT

Thanks, I sorted it out with bank of Ireland

Re: Sms

SimonB9178 — Wed, 18 Nov 2020 14:12:41 GMT

Hi Timmy, do you mind me asking what the problem was as I am still not sorted with my own problem.

Cheers

Re: Sms

TimmyO6796 — Wed, 18 Nov 2020 14:18:40 GMT

I still haven’t sorted out the problem with 48 and I’m not able to receive sms. But you should receive a message giving you a number from the bank. Just give that number a call and they’ll sort you out. The number I called is 0818 200 362

Re: Sms

TimmyO6796 — Wed, 18 Nov 2020 14:20:13 GMT

Tell me if it works out for you

Re: Sms

SimonB9178 — Wed, 18 Nov 2020 14:21:29 GMT

Thanks Timmy,

I will give them a buzz and see if that can sort anything cheers.

🙂

Re: Sms

SimonB9178 — Wed, 18 Nov 2020 14:23:43 GMT

Number not working..you sure that's the correct one?

Re: Sms

TimmyO6796 — Wed, 18 Nov 2020 14:31:47 GMT

It wasnt working for me either. But I put my sim in an andrioid phone and it worked. Do you have an iphone?

Re: Sms

SimonB9178 — Wed, 18 Nov 2020 14:35:43 GMT

No android. Not to worry, as I think regardless the 48 side of the problem won't be solved. Let me know if you do get sorted at some point.

Re: Sms

TimmyO6796 — Wed, 18 Nov 2020 16:45:44 GMT

i found the solution to it

Re: Sms

TimmyO6796 — Wed, 18 Nov 2020 16:48:32 GMT

I texted one of the 48 staff. They told me that you need to have a minimum of 0.35 euro credit for imessage and facetime to work. Its a one time thing. Just go on the 48 site, click my 48 and click credit balance.

Re: Sms

TimmyO6796 — Wed, 18 Nov 2020 16:49:37 GMT

I added 1 euro and it started working

Re: Sms

SimonB9178 — Wed, 18 Nov 2020 18:23:06 GMT

Interesting as I have credit already. I think your problem and mine are two different issues so.

Great you got sorted though.

Re: Sms

dalyer — Wed, 18 Nov 2020 18:39:41 GMT

You said your phone is Android so definitely iMessage/FaceTime activation issues are irrelevant to you.

Re: Sms

AdrianH5605 — Mon, 23 Nov 2020 19:39:05 GMT

I have found that I have this problem too since moving over to 48 about 6 weeks ago, I am trying to get an activation code for a new payee on Bank of Ireland so that I can trasnfer some money but can't get the secuity SMS. I have plenty of credit, called BOI and they said to check with my nework provider.

Re: Sms

dalyer — Mon, 23 Nov 2020 19:50:36 GMT

You'll have to contact 48 support about this @AdrianH5605.

Re: Sms

AdrianH5605 — Mon, 23 Nov 2020 22:22:18 GMT

Ok thanks