https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53212#M3227 You mean you just joined 48?<BR />Did you buy a membership?<BR /><BR /><A href="https://community.48.ie/t5/The-Knowledgebase/Moving-to-new-Memberships/ta-p/53113" target="_blank">https://community.48.ie/t5/The-Knowledgebase/Moving-to-new-Memberships/ta-p/53113</A><BR /><BR />Hope this helps. Tue, 12 May 2020 18:06:46 GMT dalyer 2020-05-12T18:06:46Z https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53211#M3226 <P>I have the sim card already activated but cannot make or receive calls &amp; SMS texts. My phone is a feature phone on a 2G connection and doesn't have internet cabilitites (which was the default setting for the phone anyway). Please help!</P> Tue, 12 May 2020 16:58:24 GMT https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53211#M3226 DeirdreB5178 2020-05-12T16:58:24Z https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53212#M3227 You mean you just joined 48?<BR />Did you buy a membership?<BR /><BR /><A href="https://community.48.ie/t5/The-Knowledgebase/Moving-to-new-Memberships/ta-p/53113" target="_blank">https://community.48.ie/t5/The-Knowledgebase/Moving-to-new-Memberships/ta-p/53113</A><BR /><BR />Hope this helps. Tue, 12 May 2020 18:06:46 GMT https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53212#M3227 dalyer 2020-05-12T18:06:46Z https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53215#M3228 Did that help at all <a href="https://community.48.ie/t5/user/viewprofilepage/user-id/226690">@DeirdreB5178</a>? Tue, 12 May 2020 23:59:43 GMT https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53215#M3228 dalyer 2020-05-12T23:59:43Z https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53221#M3229 <P>I got in contact with the web chat support yesterday. I informed them of the problem and they sent me on the link to the gift shop where I bought the credit. I have now have it sorted <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span> Thank you!</P> Wed, 13 May 2020 12:23:21 GMT https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53221#M3229 DeirdreB5178 2020-05-13T12:23:21Z https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53223#M3230 Glad you got it sorted <a href="https://community.48.ie/t5/user/viewprofilepage/user-id/226690">@DeirdreB5178</a>. Wed, 13 May 2020 12:49:28 GMT https://community.48.ie/t5/Phones/New-number-and-new-phone-but-my-credit-balance-is-0-00/m-p/53223#M3230 dalyer 2020-05-13T12:49:28Z