topic Re: No service in Phones

No service

elliek — Fri, 20 Dec 2019 18:41:29 GMT

Hi there,

I'm a 48 Months customer who has been living in the US for the past few months. I just arrived home in Ireland today and put my 48 sim into my unlocked Google Pixel 3a, paid for my membership, yet don't have service. When I try to add a network, it tells me I need to put in my sim but it's in. Any thoughts? Thanks!

Re: No service

dalyer — Fri, 20 Dec 2019 23:43:43 GMT

With the recent rollout of 4G on 48 many people had to get new SIMs to get service.

Your best bet is to order a replacement and take it from there.

Unfortunately I doubt that you'll get a replacement this side of Xmas though.

Maybe contact 48 support in the meantime to confirm this with them.

See the link in my signature below.

Hope this helps.

Re: No service

dalyer — Sat, 21 Dec 2019 10:30:42 GMT

Did that help at all @elliek?