topic In the UK bought credit phone still doesn't ring in Phones

In the UK bought credit phone still doesn't ring

Anon — Tue, 19 Jul 2016 09:15:16 GMT

Im in London all summer and I bought credit about a week ago and when people try to ring my phone from a UK landline, it doesn't ring at all. I never had this problem before and I don't know how to fix it.

Re: In the UK bought credit phone still doesn't ring

dalyer — Tue, 19 Jul 2016 09:45:40 GMT

Do any incoming calls work?

When roaming in the EU you need cash credit to receive calls - 1c per minute.

Or else a EU roaming calls add-on.

http://www.48months.ie/membership-plans/going-abroad

If the problem is that no incoming calls work at all - not just those from UK landlines then it may be this iPhone issue (assuming that you're using an iPhone as your post suggests):

iPhone abroad issue

If necessary contact 48 support for more assistance:

http://www.48months.ie/help#contact-us

Hope this helps.

Re: In the UK bought credit phone still doesn't ring

Anon — Tue, 19 Jul 2016 10:56:39 GMT

Ahhh okay, I don't have any extra credit , I just bought the texts add on. I'll get some extra credit now and hopefully that'll work! Thanks 🙂

Re: In the UK bought credit phone still doesn't ring

dalyer — Tue, 19 Jul 2016 11:25:05 GMT

Let us know how you get on once you add some cash credit.

Just looking at the EU roaming calls add-on it looks like that bundles 60 minutes of outgoing calls - to Irish numbers and numbers in the roaming country I think - (which makes it marginally cheaper than paying for outgoing calls from cash credit - 5.83c versus 6c per minute) but it doesn't seem to cover incoming calls and it looks like these still need cash credit (1c a minute) to receive them.

Hope this helps.

Re: In the UK bought credit phone still doesn't ring

dalyer — Tue, 19 Jul 2016 22:24:32 GMT

Did that help at all?