topic Re: No service at all since I got to Ireland in Phones

No service at all since I got to Ireland

alzebra — Thu, 20 Jun 2019 11:55:19 GMT

I get no service since I landed here. My mobile is a ZTE, Android, unlocked and it was happily recognising the networks in Italy with my old SIM, and the minute I landed in Ireland, it stopped recognising them. Not with my old SIM, with the 48 SIM, nor a Leica one someone lent me. My 48 number has been activated and my membership is active. The person at the help chat wasn't able to figure it out (just recommended a physical check, but I think it's working well).

Already tried manually finding a network, setting the roaming on, manually inputting network config, restarting the phone, turning off wifi and airplane mode on...

Any ideas?

Thanks!

Re: No service at all since I got to Ireland

dalyer — Thu, 20 Jun 2019 23:23:45 GMT

What do you mean by "old SIM" above?
What networks do you see when the 48 SIM is installed?

Re: No service at all since I got to Ireland

alzebra — Thu, 20 Jun 2019 23:28:54 GMT

I meant a SIM from another country.

I see no networks. Just the 'no service' icon.

Re: No service at all since I got to Ireland

dalyer — Fri, 21 Jun 2019 09:02:07 GMT

Weeks model of ZTE phone is it?
The problem sounds very odd especially if other non 48 SIMs also don't work.

Re: No service at all since I got to Ireland

alzebra — Fri, 21 Jun 2019 11:29:45 GMT

Blade V8 SE.

Yeah, I'm also flabbergasted by it.

Re: No service at all since I got to Ireland

dalyer — Fri, 21 Jun 2019 12:52:41 GMT

Did you try a factory reset although this will wipe the phone so you will want to backup any important personal data first...?

Re: No service at all since I got to Ireland

alzebra — Sat, 22 Jun 2019 09:52:53 GMT

Ugh, still don't want to go through that unless I'm certain it's going to work.

I'll first try having a physical check of it then