topic Re: Forget PIN-when i put there PUK it says-enter desired PI in Phones

Forget PIN-when i put there PUK it says-enter desired PIN??

bendeers — Tue, 12 Jul 2016 10:13:13 GMT

Hey i forgot my PIN code, si i found out my PUK - thats on the special card, also here when i sign in. Ok i get it. But when i put it in my phone it says - your sim card was unlocked - please enter your the desired PIN - which one? i cant use a new and also i doesnt take the pin from my special card. Im pretty despirated because i dont want to order my third card when i paid for a membership. Thank you!

Re: Forget PIN-when i put there PUK it says-enter desired PI

dalyer — Tue, 12 Jul 2016 10:26:40 GMT

What are the exact verbatim messages/prompts that you get?

If you have locked your SIM and need your PUK then see here:

I forgot my PIN

Sounds to me like you have used the PUK to unlock the SIM after forgetting the PIN and now it's asking you to enter a new PIN that you want to use to lock the SIM from here on?

If you don't want this then disable SIM PIN locking in your phone's security settings.

If necessary contact 48 support for more advice:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Forget PIN-when i put there PUK it says-enter desired PI

dalyer — Wed, 13 Jul 2016 07:24:38 GMT

Did that help at all?