https://community.48.ie/t5/Phones/Not-allowing-me-to-log-in/m-p/51547#M2663 <P>You mean a SIM that was working in phone A won't work in phone B?</P> <P>Does the SIM still work in phone A?</P> <P>Are you sure that phone B is unlocked for use on any network?</P> <P>Won't let you log into what?</P> <P>What is the "Ed app"?</P> <P>What internet allowance are you referring to?</P> <P>Did you buy a new membership or internet addon recently?</P> <P>If necessary contact 48 support - see the link in my signature below.</P> <P>&nbsp;</P> <P>Hope this helps.</P> Mon, 18 Feb 2019 13:48:47 GMT dalyer 2019-02-18T13:48:47Z https://community.48.ie/t5/Phones/Not-allowing-me-to-log-in/m-p/51546#M2662 I've just put sim back in old phone but it won't let me log in I've uninstall Ed app and added it again but nothing My Internet allowance is not added as well Mon, 18 Feb 2019 13:36:04 GMT https://community.48.ie/t5/Phones/Not-allowing-me-to-log-in/m-p/51546#M2662 valerielangrell 2019-02-18T13:36:04Z https://community.48.ie/t5/Phones/Not-allowing-me-to-log-in/m-p/51547#M2663 <P>You mean a SIM that was working in phone A won't work in phone B?</P> <P>Does the SIM still work in phone A?</P> <P>Are you sure that phone B is unlocked for use on any network?</P> <P>Won't let you log into what?</P> <P>What is the "Ed app"?</P> <P>What internet allowance are you referring to?</P> <P>Did you buy a new membership or internet addon recently?</P> <P>If necessary contact 48 support - see the link in my signature below.</P> <P>&nbsp;</P> <P>Hope this helps.</P> Mon, 18 Feb 2019 13:48:47 GMT https://community.48.ie/t5/Phones/Not-allowing-me-to-log-in/m-p/51547#M2663 dalyer 2019-02-18T13:48:47Z https://community.48.ie/t5/Phones/Not-allowing-me-to-log-in/m-p/51549#M2665 Any update <a href="https://community.48.ie/t5/user/viewprofilepage/user-id/176537">@valerielangrell</a>? Mon, 18 Feb 2019 17:36:16 GMT https://community.48.ie/t5/Phones/Not-allowing-me-to-log-in/m-p/51549#M2665 dalyer 2019-02-18T17:36:16Z