topic Re: Please help no internet no calls no texts in Phones

Please help no internet no calls no texts

cookie2005 — Fri, 15 Feb 2019 12:22:26 GMT

Hi, I am in Austria and cant call/text and have no internet. Any suggestions? I have Guido membership. Thanks

Re: Please help no internet no calls no texts

dalyer — Fri, 15 Feb 2019 23:44:44 GMT

What make and model of phone?

If it's an iPhone then you probably need to be aware of this:

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Note that you may have to be persistent to get that configuration change to take effect.

Toggling airplane mode on and then off and then trying to do the reconfiguration quickly may help.

If it's not an iPhone then can you do a manual scan and see/connect to any local network?

If you manage to do that and calls/texts start working but data does not then check your internet/apn settings and if the apn field has changed from 48months.liffeytelecom.com then edit the settings, change the apn field to that value, save the settings and reboot and then see if data starts working.

If all else fails contact 48 support - see the link in my signature below.

Hope this helps.

Re: Please help no internet no calls no texts

dalyer — Sat, 16 Feb 2019 20:18:45 GMT

Any update @cookie2005 ?

Re: Please help no internet no calls no texts

givetwirl — Mon, 18 Feb 2019 10:59:19 GMT

I am new to 48 and can't get credit. Tried with different cards but timed out all the time. Bought credit but it also failed. I can't make calls or text etc

Re: Please help no internet no calls no texts

dalyer — Mon, 18 Feb 2019 12:00:29 GMT

What do you mean you bought credit but it also failed?
Did you topup your cash credit balance successfully?
If so that's not enough to make calls etc.
You still need to buy a monthly membership.
You need an active membership to be able to use any services.

Hope this helps.

Re: Please help no internet no calls no texts

dalyer — Mon, 18 Feb 2019 13:49:24 GMT

Did that help at all @givetwirl ?