topic Re: Replacement Sim Activation Problem in Phones

Replacement Sim Activation Problem

sarahmcdonnell — Sun, 25 Nov 2018 21:52:31 GMT

I have received my replacement SIM that I ordered through the 'change my sim' page as I just needed a new size. When I put in the activation code it says 'You're already a 48er so you've activated your SIM' but it still says pending beside step 2 which is the activation. I have tried to activate the code multiple times with no luck. I have been without a phone for 24 hours now because of this and cannot find a working solution on the FAQs or other community questions. I know it's not a problem with the actual sim as I used the pin code on starting my phone to enter. Thank you in advance!

Re: Replacement Sim Activation Problem

dalyer — Mon, 26 Nov 2018 00:54:26 GMT

I had a similar problem activating a replacement SIM the other day and had to contact 48 support to get it sorted.
You'll probably need to contact them tomorrow about this.
See the link in my signature below.

Hope this helps.

Re: Replacement Sim Activation Problem

sarahmcdonnell — Mon, 26 Nov 2018 01:04:25 GMT

Thanks a million I'll get on to them first thing!

Re: Replacement Sim Activation Problem

dalyer — Mon, 26 Nov 2018 09:51:32 GMT

Were support able to help @sarahmcdonnell?

With mine they were very quick to help once I contacted them via the chat facility.

Re: Replacement Sim Activation Problem

sarahmcdonnell — Tue, 27 Nov 2018 17:40:09 GMT

Yes they helped me very quickly all sorted now, thanks a million!

Re: Replacement Sim Activation Problem

dalyer — Wed, 28 Nov 2018 14:25:05 GMT

Glad to hear that you got it sorted @sarahmcdonnell.

Re: Replacement Sim Activation Problem

amma1111 — Sat, 15 Feb 2020 14:50:29 GMT

Samsung A50s -

Re: Replacement Sim Activation Problem

dalyer — Sat, 15 Feb 2020 17:21:43 GMT

You probably need to contact 48 support about this.
See the link in my signature below.

Hope this helps.

Re: Replacement Sim Activation Problem

dalyer — Sun, 16 Feb 2020 10:16:40 GMT

Were 48 support able to help you with this @amma1111?