topic Re: Membership renewed but won't let me phone or text in Phones

Membership renewed but won't let me phone or text

dub11mam — Wed, 14 Nov 2018 10:29:29 GMT

My membership renewed as normal yesterday but I'm being told I have no credit when I text, make calls or get onto internet. I have had 4 web chats & issue still not resolved. Any help? This is 2nd day now & loosing my patience, thanks

Re: Membership renewed but won't let me phone or text

dalyer — Wed, 14 Nov 2018 10:58:32 GMT

Lots of people are reporting the same thing lately.

Along with the fact that the app no longer works.

Unfortunately things seem to be a bit of a mess lately (for almost a week now).

All I can suggest is that you contact 48 support (again?) but I haven't seen anybody reporting success in getting them to sort things out for them so far unfortunately.

See the link in my signature below.

Hope this helps.

Re: Membership renewed but won't let me phone or text

dalyer — Wed, 14 Nov 2018 15:04:30 GMT

See here @dub11mam

http://community.48months.ie/t5/Memberships/Membership/m-p/51187/highlight/true#M3012

Re: Membership renewed but won't let me phone or text

dub11mam — Wed, 14 Nov 2018 21:07:19 GMT

It’s working now. Didn’t do anything to my phone, it just kicked back in, thankfully. Hope it doesn’t happen again at next renewal.