topic Re: Membership in Phones

Membership

eddiecofu — Wed, 24 Jan 2018 22:14:18 GMT

Already a 48 customer but my app stopped working on my phone.Help

dalyer — Wed, 24 Jan 2018 22:29:19 GMT

What app?

You mean the 48 app?

Try uninstalling it and reinstalling it perhaps?

Or cleaing the app cache.

Hope this helps.

eddiecofu — Wed, 24 Jan 2018 22:54:02 GMT

Tried that but no good.Any other idea please

dalyer — Wed, 24 Jan 2018 22:55:22 GMT

What happens when you run it?

Any error messages?

eddiecofu — Wed, 24 Jan 2018 23:08:33 GMT

It says my 48 keeps stopping

dalyer — Wed, 24 Jan 2018 23:10:40 GMT

What is the exact error message - or a screenshot of it?

Do any other apps fail similarly?

Has anything significant changed on your phone recently?

eddiecofu — Wed, 24 Jan 2018 23:30:13 GMT

It goes as far as getting account details and then automatically shuts off & on the screen says My 48 has stopped

dalyer — Wed, 24 Jan 2018 23:35:05 GMT

Sorry, don't know why that is.
You'll have to contact 48 support.