topic Re: No service in Phones

No service

delc — Thu, 28 Jan 2016 22:56:20 GMT

Hi, I keep losing network. I just new to 48 months and the network keeps cutting out. No problem with 3 network so it's not the coverage. When I manually search to add network 48 is not on list.

Re: No service

dalyer — Thu, 28 Jan 2016 23:00:54 GMT

Was it always like this from the start?

Or did the problem just start recently?

What do you mean "keeps cutting out"? No service/bars at all?

Have you tried switching off, taking the SIM out, gently cleaning the SIM contacts, reinserting/re-seating the SIM, switching on again and manually searching for/connecting to 48 (or 3 if 48 still not listed)?

Maybe the SIM is faulty and a replacement might help?

Need a new SIM?

You might want to contact 48 support for more assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: No service

delc — Thu, 28 Jan 2016 23:19:55 GMT

Switched over last night. Internet data was not working but was using wifi so didn't get chance to check out further. Service keeps dropping since about six. Removed sim and turned on and off. Same thing keeps happening

Re: No service

dalyer — Thu, 28 Jan 2016 23:59:41 GMT

Not sure what the problem is.

Maybe a faulty SIM?

Internet data will not work until you configure your internet/APN settings - see here but obviously getting the signal issue sorted is the first priority:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

I'd say your best bet is to get onto support as I suggested above.

Hope this helps.

Re: No service

dalyer — Fri, 29 Jan 2016 14:44:29 GMT

Any update?

Re: No service

apss — Fri, 12 Feb 2016 17:14:36 GMT

Re: No service

dalyer — Fri, 12 Feb 2016 17:17:12 GMT

You'll need to post more info that that if you want help.

If you want to contact 48 support you can do so here:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.