topic Re: Cannot sent text messages in Phones

Cannot sent text messages

janinne — Fri, 08 Sep 2017 11:55:25 GMT

Re: Cannot sent text messages

dalyer — Fri, 08 Sep 2017 11:59:23 GMT

Did it ever work?
What happens when you try?
Does it fail for all text messages or just some?

Hope this helps.

Re: Cannot sent text messages

janinne — Fri, 08 Sep 2017 12:17:07 GMT

It doesn't happen all the time. I end up not sending it. I can sent txt but the last 2 I tried to send won't sent.

Re: Cannot sent text messages

dalyer — Fri, 08 Sep 2017 12:21:28 GMT

OK so some but not all texts fail to send?

Any error message?

When a message fails to send to a particular number can you ever send a message to that number or does it always fail?

Would they happen to be long messages?

If they are then your messaging app could be converting them to MMS messages which will only send if you have a data allowance, your internet settings configured correctly and cash credit on your account to pay for them (30c each).

Some messaging apps allow you to override this default behaviour and always send messages as SMS text messages rather than converting "long" messages to MMS messages.

But some apps do not in which case it might be necessary to download/install a different (free or commercial) messaging app that does allow for this.

If that's not the issue then could it be that you are trying to text to a 5XXXX premium SMS number (e.g. radio competitions etc.) which are not supported by 48?

Hope this helps.

Re: Cannot sent text messages

janinne — Fri, 08 Sep 2017 12:32:35 GMT

I can sent to these numbers usually. There only short messages and there is no emoji or pics in txt. It only started happening with 48. I was with Vodafone and 3 and txtn was never a problem. I have balance on my account and it's not a premium number. They are family members and would txt them everyday.

Re: Cannot sent text messages

dalyer — Fri, 08 Sep 2017 12:44:06 GMT

Ok in that case you need to contact 48 support and see if they can help.

Hope this helps.

Re: Cannot sent text messages

dalyer — Sat, 09 Sep 2017 09:11:41 GMT

Did that help at all @janinne?