topic Re: Keeping an old number on a new 48 sim card in Phones

Keeping an old number on a new 48 sim card

fritz1 — Thu, 24 Aug 2017 20:40:46 GMT

I lost my phone and I bought a new one, I put in a new 48 sim but I want to keep my old 086 number how do I do it

Re: Keeping an old number on a new 48 sim card

dalyer — Thu, 24 Aug 2017 21:15:30 GMT

You really need to get a replacement SIM in this case.

That way when you activate the replacement SIM you will still have your old account, number, membership, credit etc.

If you activate a SIM as a new SIM (as you seem to have done here) then you lose all of these and start from scratch with a new account (which requires a different email address).

To get a replacement SIM see here - choose the block option:

Change my SIM

Otherwise if you want to continue with the new SIM, lose your old membership/credit etc. but still want to transfer your old number over then you'll need to contact 48 support and ask them if they can do this for you.

Hope this helps.

Re: Keeping an old number on a new 48 sim card

dalyer — Fri, 25 Aug 2017 08:33:54 GMT

Did that help at all @fritz1?

Re: Keeping an old number on a new 48 sim card

fritz1 — Thu, 31 Aug 2017 11:33:36 GMT

Yes this answer solved my problem, thanks a lot

Re: Keeping an old number on a new 48 sim card

dalyer — Thu, 31 Aug 2017 12:23:54 GMT

Great, glad it helped.

Re: Keeping an old number on a new 48 sim card

tessy76 — Wed, 13 Sep 2017 15:42:28 GMT

I left 48 months 2 months ago buy I want to come back and keep my number what do I do

Re: Keeping an old number on a new 48 sim card

dalyer — Wed, 13 Sep 2017 15:45:46 GMT

Get a new SIM, register/activate it and port your number over to 48 from your current provider.

Hope this helps.

Re: Keeping an old number on a new 48 sim card

dalyer — Wed, 13 Sep 2017 21:28:36 GMT

Did that help at all @tessy76?