topic Using phone abroad in Phones

Using phone abroad

strawberryfields — Mon, 14 Aug 2017 13:05:28 GMT

Hi, In the last week I have moved to America for a year studying. My iPhone was bought from the Apple Store in Chicago unlocked at Christmas. I am with 48 in Ireland but wanted to buy a prepaid SIM card while in America. The company I went to in America said my phone was not unlocked and that the network I was with had home had locked my phone? Could you be of assistance to clarify this situation? Thanks

Re: Using phone abroad

dalyer — Mon, 14 Aug 2017 13:12:31 GMT

If it's working on 48 then it must be unlocked.
It wouldn't work on 48 if it wasn't.

Try a different provider/shop as this one sounds like they don't know what they're talking about.

Hope this helps.

Re: Using phone abroad

strawberryfields — Mon, 14 Aug 2017 13:25:30 GMT

Ya the phone was bought new in the Apple Store on purpose so it would be unlocked for 48 and for when I came over here so yes I might try a different provider, thanks.

Re: Using phone abroad

dalyer — Mon, 14 Aug 2017 14:03:13 GMT

If it was bought unlocked for use on any network then it makes little sense that this company is telling you that it's locked.

In the absence of any reason for them saying this it sounds like they don't know what they're talking about.

Is it a small store or a bg operator?

Did you tell them that it was bought unlocked and has been used on an Irish network that requires unlocked phones?

Keep us posted on how you get on if you try elsewhere.

Hope this helps.