topic Re: Samsung galaxy 6 in Phones

Samsung galaxy 6

kevinka — Thu, 06 Jul 2017 20:59:44 GMT

My phone wont work in Belfast. It says im connected to O2uk but i cant make or recieve calls and texts and my data pkt wont work either

dalyer — Thu, 06 Jul 2017 21:03:08 GMT

Do you have a Guido membership?
EU roaming won't work on any other membership since 13th June.
See here

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M229

Hope this helps.

dalyer — Thu, 06 Jul 2017 23:57:11 GMT

Any update @kevinka?

kevinka — Fri, 07 Jul 2017 08:37:44 GMT

Thank,but i have the don package.

dalyer — Fri, 07 Jul 2017 09:09:38 GMT

And you're using a Samsung Galaxy phone?
You'll probably need to contact 48 support so as roaming should just work in this case.

Hope this helps.

dalyer — Fri, 07 Jul 2017 12:34:26 GMT

Sorry - ignore my previous post @kevinka.

I misread your post and thought that you said that you had a Guido membership.

If you have a Don membership then EU roaming will not work.

It only works on Guido since 13th Jun.

See the link that I posted above.

The fact that you have a Don membership explains why things are not working for you in NI/UK.

Hope this helps.