topic Re: New sim in Phones

New sim

yellowellen — Mon, 03 Jul 2017 13:20:29 GMT

I got a smaller sim for a new phone and the sim will not activate three hours after I entered the activation code. Nothing just says there is no sim inserted. What do I do?

Re: New sim

dalyer — Mon, 03 Jul 2017 14:10:48 GMT

Are you sure that the phone is unlocked for use on any network?

If so then you probably need to contact 48 support for assistance.

Hope this helps.

Re: New sim

yellowellen — Mon, 03 Jul 2017 14:15:37 GMT

How do I check if the phone is unlocked?

Re: New sim

dalyer — Mon, 03 Jul 2017 14:48:55 GMT

Ask the seller?

Re: New sim

yellowellen — Mon, 03 Jul 2017 15:03:23 GMT

How do I contact 48 support as nothing seems to be working

Re: New sim

dalyer — Mon, 03 Jul 2017 15:25:57 GMT

Option 3 here or use the online chat facility to talk to support

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: New sim

dalyer — Mon, 03 Jul 2017 23:52:55 GMT

Did that help at all @yellowellen?

Were support able to resolve the issue for you?