topic Re: "Error in Connection" in Other Help

"Error in Connection"

megan202 — Thu, 25 Sep 2014 10:31:16 GMT

My texts won't send and when I try to make a call it says "error in connection" and hangs up..
I have membership until 10/10/14 so I don't know what's wrong?

Re: "Error in Connection"

megan202 — Thu, 25 Sep 2014 10:32:11 GMT

It also says I have full coverage..

Re: "Error in Connection"

dalyer — Thu, 25 Sep 2014 11:42:52 GMT

What make and model of phone?

Is it a Nokia by any chance? If so what model?

Did this work at all before?

If so what changed since then?

Do you have data roaming enabled?

Can you receive calls/texts?

Hope this helps.

Re: "Error in Connection"

megan202 — Thu, 25 Sep 2014 13:13:09 GMT

It's a Nokia C3-00
Yes I've been with 48 for a year with this phone.
I don't know what changed, I was able to use it this morning at about half 8 and then around 11 or half past I went to text again and it just wouldn't work.
No I can't receive anything either.
I don't know if roaming even works on this, but I didn't change any settings between when it did and didn't work.

Re: "Error in Connection"

dalyer — Thu, 25 Sep 2014 13:21:36 GMT

If you Google for "Nokia C3-00 error in connection" you will see some info but nothing that is obviously a panacea.

I would suggest that you contact 48 support and see if they can help/advise.

How to get help

Hope this helps.

Re: "Error in Connection"

dalyer — Thu, 25 Sep 2014 14:49:28 GMT

Do you have another unlocked phone to try your SIM in just to rule out any issue with that?