topic MEMBERSHIP in Other Help

MEMBERSHIP

stefy_88 — Thu, 11 Sep 2014 12:45:30 GMT

Hi!

I charged my sim yesterday with 20 euro in order to renew my membership that expires today. Instead of the DON I chose the MITCH. it took the money out but I still don't have gb, calls or text, why??

Re: MEMBERSHIP

dalyer — Thu, 11 Sep 2014 12:52:05 GMT

If your membership expires today then that means tonight at midnight.

Then the new membership will kick in.

Your online account should clarify the fact that your current membership is still in place, it runs until tonight and the new membership is stacked ready to kick in after midnight.

If you have used up allowances on your current membership then you need to buy add-ons to tide you over:

Add-ons

Hope this helps.

Re: MEMBERSHIP

stefy_88 — Fri, 12 Sep 2014 07:20:13 GMT

Thank you 😄 I have my membership :)) thanks for your help

Re: MEMBERSHIP

dalyer — Fri, 12 Sep 2014 09:02:52 GMT

Glad you got it sorted.