topic Internet not working in Other Help

Internet not working

Anon — Mon, 08 Sep 2014 23:23:07 GMT

My internets not working all of a sudden and I've paid my membership..

Re: Internet not working

dalyer — Tue, 09 Sep 2014 10:47:59 GMT

What does your online membership say about your membership status, expiry date and data allowance balance?

When did the problem arise?

Were there any changes to your phone (e.g. iTunes sync, iOS update etc.) or APN/internet settings?

A few other people (some or all iPhone users) have also reported problems with data access recently which may or may not be related.

I know that my own data access has always been working fine so I don't think that there's any general outage.

Hope this helps.

Re: Internet not working

Anon — Wed, 10 Sep 2014 21:00:58 GMT

Yeah I still have loads of internet balance left and everything looks as it should be working as before but as soon as I leave a wifi connection my phone has just the coverage but no internet.. I don't understand why it suddenly stopped as it has been working perfectly for almost a year..

Re: Internet not working

dalyer — Wed, 10 Sep 2014 21:10:15 GMT

You probably need to log a support request to ask 48 support about this so:

How to get help

Hope this helps.