https://community.48.ie/t5/Other-Help/Moving-from-3-to-48/m-p/29221#M9424 <P>Do you mean restore it to factory settings?</P><P>&nbsp;</P><P><A target="_blank" href="http://support.apple.com/kb/HT1414">http://support.apple.com/kb/HT1414</A></P><P>&nbsp;</P><P>If not then please clarify - e.g. post the exact wording of whatever&nbsp;instructions you got from 3.</P><P>&nbsp;</P><P>Hope this helps.</P> Fri, 29 Aug 2014 21:33:48 GMT dalyer 2014-08-29T21:33:48Z https://community.48.ie/t5/Other-Help/Moving-from-3-to-48/m-p/29215#M9421 <P>I recieveb my sim and have followed the instructions from 3 to unblock my phone (3 have confirmed it is unblocked). They sent me instructions which I have followed . The last instruction is to connect my phone to I-Tunes and Restore the software . This is where I am stuck !! I cannot find any reset function on I-tunes to do this. Please help .......</P> Fri, 29 Aug 2014 18:48:35 GMT https://community.48.ie/t5/Other-Help/Moving-from-3-to-48/m-p/29215#M9421 Anon 2014-08-29T18:48:35Z https://community.48.ie/t5/Other-Help/Moving-from-3-to-48/m-p/29221#M9424 <P>Do you mean restore it to factory settings?</P><P>&nbsp;</P><P><A target="_blank" href="http://support.apple.com/kb/HT1414">http://support.apple.com/kb/HT1414</A></P><P>&nbsp;</P><P>If not then please clarify - e.g. post the exact wording of whatever&nbsp;instructions you got from 3.</P><P>&nbsp;</P><P>Hope this helps.</P> Fri, 29 Aug 2014 21:33:48 GMT https://community.48.ie/t5/Other-Help/Moving-from-3-to-48/m-p/29221#M9424 dalyer 2014-08-29T21:33:48Z