topic Re: Texts won't send/can't receive in Other Help

Texts won't send/can't receive

rebek_ahh — Tue, 26 Aug 2014 12:36:14 GMT

Hi, I got a message this morning saying my Don membership was about to run out. On my 48, it says it'll run out tomorrow at midnight. But since 10 this morning my texts won't deliver and I'm not receiving any either? Why is this happening? I haven't gone over my usage or anything.

Re: Texts won't send/can't receive

dalyer — Tue, 26 Aug 2014 12:40:51 GMT

This should not happen.

Unless you have breached the fair usage limits and got barred for the remainder of your current memberhsip month:

Fair Use Policy/ Acceptable Use Policy

Can you make/receive calls?

You might need to contact 48 support about this:

How to get help

Hope this helps.

Re: Texts won't send/can't receive

susanmcnamara — Sat, 30 Aug 2014 16:39:12 GMT

I can't text oversees. Europe or middle east. I have membership and landline credit

Re: Texts won't send/can't receive

dalyer — Sun, 31 Aug 2014 09:34:16 GMT

You need cash credit on your account to pay for these.
They are not included in any membership or add-on allowances.
See here for details of the charges for international texts/calls:

Other call charges

Hope this helps.