topic Re: Network Error in Other Help

Network Error

ktmc1 — Tue, 25 Jun 2013 11:06:12 GMT

I am getting a network error whilst trying to connect to my gmail/Facebook - is this an issue with my phone or is it an issue with the 48 Network. I was able to use it yesterday but last night it went - this is not the first time I have used the internet on my phone.

Thanks,

Katie

Re: Network Error

Anon — Tue, 25 Jun 2013 11:23:48 GMT

i have a same problem with network any help please

Re: Network Error

Anon — Tue, 25 Jun 2013 11:27:05 GMT

i have no internet on my phone samsung s3 mini sine yesterday phne no problem only internet any one can help with this

esue

Re: Network Error

dalyer — Tue, 25 Jun 2013 12:55:02 GMT

I think that there were problems with data/internet access yesterday and maybe they are continuing today?

I can't get internet access over a data connection either right now.

ping 8.8.8.8 never gets anywhere with data on and wifi off.

😞

I've logged a support request. If/when I hear anything back I'll post back here.

Hope this helps.

Re: Network Error

Admin48 — Wed, 26 Jun 2013 10:50:13 GMT

Hey guys,

sorry about the trouble you're having with your data connection. I've spoken with the techie guys and there seems to be an issue but they don't know any details, yet. They are working on it, though. I'll let you know when we have an update so hang in there!

Re: Network Error

Admin48 — Thu, 04 Jul 2013 11:06:08 GMT

Just a quick update on this one: It's been an isolated issue last Monday and our techie guys were able to resolve it. If you're still having trouble let us know.

Re: Network Error

dalyer — Thu, 04 Jul 2013 11:34:39 GMT

Couldn't updates be posted here when such network problems arise and are identified?

http://community.48months.ie/t5/Techie-Updates/bd-p/__notice

Re: Network Error

Admin48 — Thu, 04 Jul 2013 12:05:28 GMT

For widespread issues, yes. If it's just a local issue that only affects a minority of members we will update in the individual help threads. Just to avoid making a problem bigger than it is 🙂

Re: Network Error

Anon — Tue, 09 Jul 2013 10:13:57 GMT

Ive been having an error with connection since yesterday. I cannot recieve calls and texts. people have been trying to contact me. Also When I try to top up my standard membership it says error in connection

Re: Network Error

dalyer — Tue, 09 Jul 2013 10:27:02 GMT

Do you have any signal bars?

Can you log onto your online account to see what it says about your membership type/status, mobile/landline calls, texts, data and cash credit balances?

Where exactly do you get "error in connection" when trying to top up your membership?

What exactly are the steps that you are taking to try to top up your membership?

Any chance you breached the fair usage limits and got barred for the remainder of your current membership month?

http://48months.ie/boiler-plate/terms#18

Have you tried logging a support query to get 48 to help you with these issues?

http://help.48months.ie/requests/new

Hope this helps.

Re: Network Error

Anon — Tue, 01 Jul 2014 18:02:15 GMT

I am trying to buy membership ......
I is getting stuck on review and pay page. ....
I tried Mobile laptop tablet. ..
Same **bleep**. ....
Wtf is this. ..