topic Re: I lost my phone in Other Help

I lost my phone

alan — Mon, 24 Jun 2013 20:34:25 GMT

I lost my 48 phone sim and have blocked the number and applied for a replacement sim.Will I be able to keep my old 48 number and credit that was on the lost sim?

Re: I lost my phone

dalyer — Mon, 24 Jun 2013 20:45:00 GMT

The replacement SIM will be on your existing account/number and your membership etc. should be intact as long as whoever has your phone now hasn't used up any membership allowances or credit balance between when the phone was lost and when you deactivated your SIM by ordering a replacement.

Hope this helps.

Re: I lost my phone

alan — Mon, 24 Jun 2013 20:58:31 GMT

Thanks for that.Cheers!

Re: I lost my phone

dalyer — Mon, 24 Jun 2013 22:10:25 GMT

Glad my post was useful to you.

Just noticed ... the replacement SIM order form says:

http://48months.ie/help/losthandset

"Is your 48 sim lost, stolen or faulty? don't worry, here you can block your sim, re-order a new one, and still keep your number and credit. nice one."

Hope this helps.

Re: I lost my phone

Anon — Thu, 11 Sep 2014 16:21:46 GMT

The same thing happened to me, how do I actually order the replacement sim with the same number I had?

Re: I lost my phone

dalyer — Thu, 11 Sep 2014 16:42:20 GMT

It's explained in this key topic:

All you need to know about SIMs

See under "I’ve lost my SIM (Phone)".

Hope this helps.