topic Re: Cant make calls for free - after changing to the don membership in Other Help

Cant make calls for free - after changing to the don membership

Anon — Sat, 16 Aug 2014 13:47:20 GMT

If my old deal has 10 days left - can I use my 20 euro top up for calls or do I have to wait until the first runs out ??? - Thanks for any advice 🙂

Re: Cant make calls for free - after changing to the don membership

marionh — Sat, 16 Aug 2014 14:43:58 GMT

If you have bought a new membership before your current one runs out, it won't activate until your current membership expires. If you run out of calls or texts during your membership period, you can buy add-ons to tie you over until your next membership starts.

See the add-ons page here for more info.

Does that help or do you still have questions? Cheers.

Re: Cant make calls for free - after changing to the don membership

Anon — Sat, 16 Aug 2014 19:09:34 GMT

I cant make calls but i had 10 euro and now i have 1 cent what hapend

Re: Cant make calls for free - after changing to the don membership

dalyer — Thu, 21 Aug 2014 11:52:44 GMT

Remember that if you buy membership the payment is immediately deducted from your credit balance:

Where has my credit gone?

Also some services are charged from your cash credit balance:

Other call charges

What purchases/payments are listed in your My 48 > My History page?

http://www.48months.ie/my-48/my-history

What membership do you have?

What mobile/landline call minutes balances are left?

What sort of numbers are you trying to call - e.g. Irish mobiles, Irish regular landlines, other Irish landlines (e.g. 1890 etc.), international?

If in doubt log a support query to ask 48 to explain matters to you:

How to get help

Hope this helps.