Internet not working

Anon — Mon, 18 Aug 2014 12:11:37 GMT

Hello Could you please contact me on ********* my internet is down. I have put in all the settings ant still not working. If you could please call me soon or reply to this email I should be most greatful.

Kind regards,

Rosemary O Regan

Edit / personal details removed. -Marion

Re: Internet not working

marionh — Mon, 18 Aug 2014 12:40:29 GMT

Hi Rosemary, have you had working internet before or are you just starting up with 48? Active membership is needed for internet to work, and if you've been using it already then check that you haven't run out of internet allowance in your membership.

Also try turn your phone off and then on again to see if it reconnects.

In case it is settings-related, there are two ways you can try input them: the automated service or manual set-up. Did you try both? See this useful post for instructions on that.

Did this help you any or are you still not able to connect? Cheers.

topic Internet not working in Other Help

Internet not working

Re: Internet not working