topic Re: credit voucher in Other Help

credit voucher

Anon — Thu, 31 Jul 2014 20:29:14 GMT

Payed 20 euro in shop for credit.. completed step 1 and 2 nearly 2 hours ago and still no credit

dalyer — Thu, 31 Jul 2014 20:52:37 GMT

Steps 1 and 2 where? Here?

What is your credit balance?

Log into your online account or dial *100# and hit call to check.

If it's €20+ then the topup worked.

Perhaps the issue is that you still need to buy membership?

Hope this helps.

Anon — Thu, 31 Jul 2014 21:47:39 GMT

Balance is 20.01 and still cant ring or text

dalyer — Thu, 31 Jul 2014 22:07:41 GMT

You have topped up your credit balance but you haven't bought membership yet.

That's why you can't make calls or send texts.

You need buy membership in order to be able to make calls, send texts etc.

Hope this helps.