topic not getting through to pay my membership in Other Help

not getting through to pay my membership

shad — Fri, 18 Jul 2014 11:42:22 GMT

I m trying to pay my membership but from yesterday its not going through. Is there any technical support issue?

Re: not getting through to pay my membership

dalyer — Fri, 18 Jul 2014 13:14:30 GMT

How are you trying to buy membership?

E.g. from a PC? From the phone on wifi? From the phone on carrier data (maybe with no data allowance balance left)? Other?

How are you trying to pay? Voucher? From credit balance? Direct card payment?

What happens/goes wrong?

Any error messages?

You might need to contact support for assistance:

How to get help

Hope this helps.

Re: not getting through to pay my membership

maji — Sat, 02 Aug 2014 17:09:11 GMT

This is happening to me too! I tried to buy it on wifi and on carrier data through direct debit. I put all my card details through and it just reloads to the same page and does nothing! I need help!!