topic Re: problem buying stuff in Other Help

problem buying stuff

Anon — Mon, 14 Jul 2014 08:58:46 GMT

Hi,
I am having a problem trying to top up or buy anything on the web page. When you click place order securely it just loads the page again. I need to get minutes now!! Anybody else having this problem?

Re: problem buying stuff

dalyer — Mon, 14 Jul 2014 09:05:40 GMT

Are you doing this on your phone on a carrier data connection with no data allowance left?

If so then try wifi or from a computer.

It may be this known issue with online payments/purchases:

http://community.48months.ie/t5/Need-Help/Can-t-pay-by-card/m-p/27011#M8553

Otherwise you may need to contact 48 support for assistance:

How to get help

Hope this helps.

Re: problem buying stuff

Anon — Sun, 20 Jul 2014 17:37:27 GMT

That worked! Thanks!

Re: problem buying stuff

dalyer — Sun, 20 Jul 2014 17:41:30 GMT

Great - thanks for posting back to report that it worked.